The retail industry is undergoing a massive upheaval, fueled by the growing digital revolution. Customers who are digitally savvy today want a smooth 360-degree buying experience before making a purchase choice. Customers are becoming increasingly tough to win and retain as a result of the avalanche of options and ever-changing purchase behaviors. It is critical for modern merchants to keep millennials actively engaged across all channels and to provide tailored shopping experiences that please them.
We can help you offer amazing purchase experiences for your customers across all channels and enhance your customer acquisition and retention rates with our strong expertise in retail, digital, advanced analytics, and omnichannel commerce.
It's time to amaze your customers with exceptional shopping experiences.
Use Wake Advisor key technology strengths to propel your company forward and stay ahead of the competition.
Delivering a consistent, smooth consumer experience through omnichannel commerce
Using advanced analytics tools, predict end-user behavior for up-sell, cross-sell, and retention.
Leverage mobile devices to create compelling in-store and online purchasing experiences.
Improve retail collaboration, inventory management, and promotions management.
Utilize transactional and demographic data to gain valuable customer insights.
Our tailored IoT solutions will improve the in-store consumer experience.
Unleash Innovation throughout the Value Chain
The way things work and what customers get out of retail outlets has been reinvented by click-and-mortar business models, omnichannel commerce, and the explosion of mobile payment technologies. Through targeted promotions and in-store push messaging, business owners may have a more intimate relationship with customers, resulting in increased sales. To differentiate from the competition, retailers must now more than ever provide speedier checkouts and immersive in-store experiences.
Through our extensive experience coordinating software solutions for retail shop chains, Wake Advisor can assist you in improving your in-store experience.
How can we help?
- For a better consumer experience, use omnichannel checkouts.
- Allow your consumers to collect/tender information, redeem loyalty points, gift vouchers, coupon codes, or apply for promotions at a convenient cash point.
- Solutions for inventory management
- Control POS promotions, pricing, and security from a central location.
- Solutions for sales performance and staff management
- Use forecasting engines to assist with sales forecasting and stock restocking.
The rapid growth of the e-commerce business is aided by the spread of mobile apps, improved devices, and payment technology. Because of the low entry hurdles and the ease with which customers can switch providers, e-commerce companies must react swiftly to the current trends that will influence the industry's future. While Chatbots are still in their infancy, a frictionless shopping experience and analytics-driven personalization are two non-negotiables in a winning e-commerce strategy.
With its considerable experience with e-commerce platforms and custom apps, Wake Advisor can assist you in designing a solution that provides your customers with a superior shopping experience.
How can we help?
- Implement efficient e-commerce solutions to provide customers with a consistent purchasing experience.
- Utilize mobile devices and social media to deliver a more personalized and gratifying buying experience for customers.
- Implement engaging web portals to provide the best-in-class user experience.
- Various open-source and commercial platforms provide robust content management solutions.
- Advanced business intelligence and analytics solutions for improved conversions and operations
Consumers today are exposed to several touchpoints before making a purchasing choice. Consumers use many channels to investigate and assess their purchase options as their mobile and internet engagement grows. The consumer's buying behavior and patterns are influenced by omnichannel. Retailers must respond to the expectations of 21st-century shoppers and provide a consistent and compelling shopping experience at all times and locations.
With our expertise in Omnichannel orchestrations, Wake Advisor assists retailers in providing a greater consumer experience by building synergy across numerous channels.
How can we help?
- To ensure smooth interaction between order and delivery channels, a robust order management system is required.
- Custom creation and support in areas like online stores, social media analytics, user experience, and web content management are available.
- Services for enhanced security and authentication
- Near Field Communication (NFC) applications, mobile coupon management applications, and mobile POS are examples of mobility solutions.
- Shelf management and warehouse applications are examples of in-store applications.
Retailers are under constant pressure to optimize the supply chain and improve operational efficiency by reducing inventory, optimizing logistics, consolidating distribution centers, and optimally allocating stores due to constantly changing consumer preferences, increased price sensitivity, shorter product life cycles, and stiffer competition.
Wake Advisor can help you strike a good balance between offering excellent customer service and streamlining operations.
How can we help?
- Streamline your company's and supplier network's client order, fulfilment, and return processes.
- Inventory planning and merchandising solutions based on analytics
- Using advanced analytics technologies optimize pricing and promotions across the product lifetime.
- For better supply chain visibility, use supply chain analytics and business intelligence.
- Solutions for warehouse management